Billing Information#
To set your billing information, you can access your "Account" and enter your profile page on the cloudHPC platform.
The billing information requested is as follows:
| Field | Description |
|---|---|
| First Name and Last Name | First name and last name of the billing account owner. |
| Company Name | Name of the company to display on invoices. |
| Address Line 1/2 | Address (street/road and number). |
| Postal Code | Postal or ZIP code. |
| City | City. |
| Province or Region | Province, state, or region. |
| Country | Country (select from available options). |
| VAT | Value Added Tax or equivalent fiscal identification number. |
| Fiscal Code or NIN | Italian fiscal code if available. |
| SDI or PEC | Italian SDI or PEC if available. |
| Email address where invoices are sent once they are generated. |
Payment Methods#
At the bottom of the billing information, you can enter the "Payment Methods" section to add your preferred payment methods. Currently, the system accepts the following:
- Credit/Debit cards
- SEPA Direct Debit (available for EU clients only)
Note
Once your account is activated, it is mandatory to have at least one payment method available at all times. If you wish to modify your payment method, add a new one first and then remove the old one.
Pricing#
The cloudHPC pricing is intended to be as simple as possible for users. The basic unit of pricing is the vCPU Hour, representing one vCPU used for one hour. The base cost of a vCPU Hour is listed on the dedicated page of our portal. There are no additional costs beyond this; if you do not execute any analyses in a specific month, you will not incur any charges.
The system operates on a post-paid basis: you can run your analyses throughout the month, and at the end of the month, you will receive an email summarizing the total vCPU Hours used. The transaction is then processed within 3 to 7 days using the selected payment method.
Note
Each time you execute a new simulation, the hourly cost is provided to you via a notification at the bottom of the page. This represents the hourly cost based on the settings you have selected in terms of vCPU and RAM.
Monitor Monthly Usage#
The DASHBOARD menu allows you to monitor your completed monthly vCPU hour usage. The hours of simulations consumed are collected for different types of RAM used, multiplied by the number of vCPUs used. Data is collected on a monthly and yearly basis. This table also reports the cloudHPC cost for each month; for past months, this cost is the final balance, while for the current month, it is an estimation. After the invoice has been generated, you can download the invoice file using the Download button.
Each month contains only the vCPU hours used within that specific month. Therefore, if one of your simulations runs across two different months, the total cost is split between the two months.
Email Notification of Consumption#
CloudHPC sends automatic consumption notifications whenever an assigned threshold (or its multiple) is reached. The default threshold for all accounts is €250, leading to notifications at €250, €500, €750, etc.
It's important to keep in mind that these notifications provide only a quick calculation and may underestimate (or overestimate) the actual consumption of your account. They do not account for, for example, the progressive discount applied by default at the end of each month.
Report of Performed Simulations#
From your simulations page, you can download a complete report of the performed analyses in CSV file format. The report contains all the fields available on the simulation page, such as Folder, vCPU/Hrs, and Cost. Excel can open this file extension, allowing for post-treatment of the available information.
